bdbdt Privacy Policy — Your Data, Your Rights

Introduction

This Privacy Policy ("Policy") describes how bdbdt ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal information about players and visitors ("you", "your") who access or use the bdbdt website and its associated services. This Policy forms part of the bdbdt Terms and Conditions and should be read alongside them.

By registering an account on bdbdt or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, please do not use the bdbdt platform.

1. Information We Collect

bdbdt collects personal information in three main categories: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party sources in connection with our compliance obligations.

Information You Provide Directly

When you register an account, complete KYC verification, make a deposit, contact support, or otherwise interact with bdbdt, you may provide us with:

• Identity information: full legal name, date of birth, gender, and nationality as provided during registration or KYC verification.
• Contact information: email address, phone number, and residential address as provided during registration or verification.
• Identity documents: copies of government-issued photo ID, proof of address documents, and payment method ownership documentation submitted as part of the KYC process.
• Communications: any messages, queries, or complaints you send to the bdbdt support team, including the content of those communications and the email address from which they were sent.

Information Generated Automatically

When you use the bdbdt platform, we automatically collect certain technical and behavioural data, including:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: pages visited, time and duration of sessions, games played, bets placed, deposit and withdrawal transactions, and navigation paths through the platform.
• Location data: approximate geographic location derived from your IP address. bdbdt does not collect precise GPS location data.

Information from Third Parties

In certain circumstances, bdbdt may receive information about you from third parties, including:

• Identity and fraud screening providers who assist bdbdt in verifying the accuracy of the information you have provided during registration and KYC.
• Payment service providers including bKash, Nagad, Rocket, and card processors, who may confirm transaction status, account ownership, and fraud signals in relation to deposits or withdrawal requests.
• Responsible gaming support organisations or self-exclusion registries, where you have applied to self-exclude and we are required to verify that exclusion is applied correctly across platforms.

2. How We Use Your Information

bdbdt uses the personal information we collect for the following purposes:

• Account management: to register, maintain, and administer your bdbdt account, including verifying your identity and age as required by our KYC process.
• Service delivery: to process your deposits, withdrawals, bets, and game play, and to deliver the gaming and sports betting services you have requested.
• Compliance: to meet our obligations under applicable anti-money laundering, counter-terrorism financing, and player protection regulations, including conducting KYC and ongoing transaction monitoring.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, money laundering, chargebacks, and other security threats to the platform, our players, and our payment partners.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and improve the quality of our support services.
• Platform improvement: to analyse usage patterns, monitor platform performance, and improve the design, functionality, and content of bdbdt for the benefit of all players.

3. Legal Basis for Processing

bdbdt processes your personal data on the following legal grounds:

• Contractual necessity: processing that is necessary to perform the contract we have with you — specifically, to operate your bdbdt account, process your transactions, and deliver the gaming services you have requested.
• Legal obligation: processing that is required to comply with applicable laws and regulations, including anti-money laundering laws, counter-terrorism financing regulations, and player protection requirements.
• Legitimate interests: processing that is necessary for bdbdt's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services, where those interests are not overridden by your own privacy interests.
• Consent: where you have provided explicit consent to a specific processing activity — for example, opting in to receive marketing communications — your data will be processed on the basis of that consent until you withdraw it.

4. Disclosure of Your Information

bdbdt does not sell, rent, or trade your personal information. We share your information only in the circumstances described below and only to the extent necessary for the specific purpose stated.

Service Providers

bdbdt engages third-party service providers who assist us in operating the platform, processing payments, conducting KYC verification, and delivering customer support. These providers are permitted to access your personal data only to the extent necessary to perform their specific services for bdbdt, and they are contractually obligated to maintain the confidentiality and security of your information.

Legal and Regulatory Authorities

bdbdt may disclose your personal information to law enforcement agencies, regulatory bodies, financial intelligence units, or other competent authorities where we are required to do so by applicable law, court order, or lawful demand. We will, where permitted by law, endeavour to notify you of any such disclosure.

Business Transfers

In the event that bdbdt undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal information may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity before your data is transferred where reasonably practicable.

5. Payment Data and Financial Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a card payment method, your payment transaction data is processed by the relevant payment service provider. bdbdt receives confirmation of transaction status and certain identifying details to reconcile deposits and withdrawals against your account. Full payment account credentials (such as your bKash PIN, card number, or bank account password) are never transmitted to or stored by bdbdt.

Transaction records including deposit amounts, withdrawal amounts, dates, times, and the payment method used are retained by bdbdt as part of our financial records for the period required by applicable financial record-keeping regulations. These records may be accessed by compliance personnel and provided to relevant authorities upon lawful request.

6. Cookies and Tracking Technologies

bdbdt uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session when you are logged in, and analyse how players use the site so that we can improve the service. A cookie is a small text file placed on your device by the bdbdt website when you visit it.

Types of Cookies We Use

Essential cookies are required for the platform to function correctly — they enable you to log in, maintain your session, and complete transactions. These cookies cannot be disabled without impairing core platform functionality. Analytics cookies help us understand how players navigate the platform so that we can identify areas for improvement. Session preference cookies remember your language and display settings between visits.

Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the bdbdt platform — for example, disabling session cookies will prevent you from remaining logged in between page loads. For guidance on managing cookies in your specific browser, refer to the browser's help documentation.

7. Data Retention

bdbdt retains your personal information for as long as your account remains active and for a further period after account closure as required by applicable law and regulation. Financial transaction records, KYC documentation, and account history are typically retained for a minimum of five years following account closure to meet anti-money laundering record-keeping obligations. Where data is no longer required for any legal or operational purpose, bdbdt will securely delete or anonymise it.

Account closure does not result in the immediate deletion of all personal data held about you. bdbdt will retain the minimum data required to fulfil our legal obligations even after your account has been closed. You may contact the support team to enquire about the specific data held on your account and the applicable retention periods.

8. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by bdbdt:

• Right of access: you may request a copy of the personal data bdbdt holds about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: in certain circumstances, you may request that bdbdt delete personal data it holds about you. This right is subject to our legal obligations — we may be required to retain certain data for compliance purposes even following a deletion request.
• Right to object: you may object to the processing of your personal data where bdbdt relies on legitimate interests as the legal basis for processing. You also have the right to withdraw consent to marketing communications at any time.
• Right to restriction: in certain circumstances, you may request that bdbdt restrict the processing of your personal data while a query or complaint is being resolved.

To exercise any of these rights, please contact the bdbdt support team using the email address shown in the footer of this page. We will respond to all rights requests within a reasonable timeframe. We may need to verify your identity before processing any request relating to your personal data.

9. Data Security

bdbdt implements technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and our servers, restricted access controls ensuring that only authorised personnel can access personal data, and regular security assessments of our platform infrastructure.

While bdbdt takes the security of your personal data seriously and applies industry-standard protections, no system is completely immune to security threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdbdt will notify affected players and relevant authorities in accordance with applicable data protection law.

10. Children's Privacy

The bdbdt platform is strictly intended for adults aged 21 and above. bdbdt does not knowingly collect personal information from persons under the age of 21. If we discover that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered on bdbdt, please notify us immediately via the support email address in the footer.

11. Changes to This Privacy Policy

bdbdt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. Where changes are material, we will endeavour to notify registered players via the email address on file or through a prominent notice on the platform before the revised Policy takes effect.

Your continued use of the bdbdt platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. The effective date shown at the top of this page indicates when this version of the Policy was last updated.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bdbdt holds about you, please contact our support team using the email address shown in the footer of this page. We aim to respond to all privacy-related enquiries within one business day.

Please use only the support email address in the footer to contact us regarding privacy matters. Do not send sensitive personal documents (such as ID copies or bank statements) unless specifically requested by the bdbdt support team as part of an active KYC or verification process.